Request
Tell Black Gold about the property, services and preferred contact information.
Customer Service System
Simple scheduling.
Clear communication.
One connected process for estimates, approvals, recurring visits, reminders, payments and service records.
QuoteIQ workflow
From first request
to final receipt.
Review
Receive a property-specific recommendation with scope, frequency and final price.
Approve
Approve the QuoteIQ estimate and select season prepayment or automatic per-visit billing.
Schedule
Recurring visits are placed on the appropriate neighborhood route.
Stay informed
Receive booking confirmation, advance reminders and an on-the-way notification when enabled in QuoteIQ.
Complete & pay
Receive the service record and either a paid receipt or the approved per-visit charge.
QuoteIQ connection required
The workflow is designed for QuoteIQ. Live self-scheduling, payment and automated notifications require Black Gold’s QuoteIQ account, selected plan and customer-facing links to be configured before those buttons can be activated.